Vero Permit Privacy Policy

Vero Permit is operated by 1578295 B.C. LTD., doing business as Vero Permit. This Privacy Policy explains what information we collect, how we use it, and how we handle the data generated through inspection workflows on the platform.

Vero Permit collects information you provide and information generated as you use the platform, including:

• User account details
• Project information
• Inspection requests
• Phone numbers
• Email addresses
• Field evidence
• Inspection notes
• Photos
• Uploaded documents
• Payment status information
• Workflow records

Vero Permit uses the information it collects to:

• Operate inspection workflows
• Dispatch inspectors
• Manage project records
• Send transactional notifications
• Support payments
• Secure the platform
• Maintain records

Users may receive transactional SMS messages when they provide a mobile phone number while creating or using a Vero Permit account, participating in a project, requesting an inspection, accepting an assignment, responding to a Hold, or engaging in inspection workflow activity.

SMS messages may include:

• Inspection scheduling notices
• Same-day correction or Hold alerts
• Re-verification updates
• Builder or inspector response notifications
• Project updates
• Assignment updates
• Inspection status updates

• Vero Permit does not use SMS for marketing or promotional messages.
• Message and data rates may apply.
• Message frequency may vary based on project and inspection activity.
• Users may reply STOP to opt out.
• Users may reply HELP for help.

Vero Permit does not sell personal information to advertisers.

Vero Permit may share information with service providers needed to operate the platform, including hosting, database, storage, email, SMS, payment, security, and monitoring providers.

Inspection records and evidence may be retained for project records, audit trails, completed records, and legal and operational requirements.